The holy grail of the perfect customer experience

SPONSORED: Presented by Freshworks If you’ve been in business for any respectable amount of time, you know something really, really well: Your customers don’t care how your business operation is structured, or how complicated it is for you to deliver great support. They just crave an experience that gets their job done quick and fast. And they wan…Read More

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Monster List of Markets: 135 Places to Find Freelance Writing Jobs

Are you looking for freelance writing jobs? Here’s a hint. Content mills, bid sites, and job boards might seem like an easy place to go to find freelance writing jobs, but they’re usually a waste of time. Too much competition, flaky clients, low rates. That’s usually what you’ll find there. And it doesn’t have to be that way. You’re better off looking for freelance writing jobs by pitching magazines and websites that pay writers. It’s called pro-active marketing. And it’s a game changer if you’re serious about full-time freelancing. Instead of sitting around waiting for the Mysterious Force to drop some assignments in your lap, pitch a story idea to a magazine or website. Study the market. Come up with a story idea. Do a little research and mini-interview. Then write a great pitch letter and send it off. Rinse and repeat. Need a little help figuring out where to pitch your bright ideas? We’ve done some of the hard work for you. Check out this updated monster list of 135 markets (f...

Gist::Profile of autonomous trucking company TuSimple, which is valued at $1.1B and claims it has developed a proprietary vision system that can see a kilometer ahead (Alan Ohnsman/Forbes)

Alan Ohnsman / Forbes : Profile of autonomous trucking company TuSimple, which is valued at $1.1B and claims it has developed a proprietary vision system that can see a kilometer ahead — Southeast of Tucson's airport, tucked into a patch of Sonoran Desert dotted with cholla cactus and paloverde trees … Get Articles and ICO whitepapers written by Williams Alfred Onen

A peek inside Sequoia Capital’s low-flying, wide-reaching scout program

Ten years ago, Sequoia Capital began quietly encouraging founders of its portfolio companies to consider which of their founder friends they might like to get behind financially. Sequoia would let them write checks to those companies, and it would share with them any later rewards. It was a brilliant idea. It allowed Sequoia to keep tabs on entrepreneurs — and nascent technologies — not yet in its universe. It cemented the firm’s ties to the founders who were already in its family. Not last, it grew Sequoia’s already considerable influence in Silicon Valley. Fast forward, and the ripple effects of the highly successful program have not only been wide-reaching, but they’ve quietly reshaped the industry in ways that only those closest to Sequoia have been able to fully appreciate — until now. To learn more on the tenth anniversary of Sequoia’s “scouts” initiative — which has since been widely copied by other venture firms — we reached out to Sequoia’s Mike Vernal, the partner who to...

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